1. Introduction
These Terms & Conditions govern the use of this website and the services provided by Broadoak Services (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these Terms.
2. Services
We provide building, landscaping, maintenance, and related commercial services. All services are subject to availability, site assessment, and written confirmation.
Descriptions on this website are for general information only and do not constitute a binding offer.
3. Quotations & Pricing
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All quotations are provided on a no-obligation basis unless stated otherwise.
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Prices are valid for the period stated in the quotation.
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Additional works not included in the original quote may incur extra charges.
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VAT will be applied where applicable.
4. Bookings & Scheduling
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Work dates are agreed in advance and may be subject to change due to weather, site conditions, material availability, or circumstances beyond our control.
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We will make reasonable efforts to notify you of any changes.
5. Client Responsibilities
You agree to:
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Provide safe and reasonable access to the site
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Ensure utilities and permissions are in place where required
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Inform us of any known hazards or restrictions before work begins
Failure to do so may result in delays or additional costs.
6. Health & Safety
We operate in accordance with UK health & safety regulations. You must not interfere with safety procedures, equipment, or site controls while work is being carried out.
7. Payment Terms
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Payment terms will be stated on the quotation or invoice.
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Late payments may result in work being paused and may incur additional charges.
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All outstanding balances must be settled in full.
8. Cancellations
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Cancellations must be made in writing.
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Short-notice cancellations may be subject to a charge to cover costs already incurred.
9. Liability
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We will carry out services with reasonable care and skill.
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We are not liable for indirect or consequential losses.
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Our liability is limited to the value of the services provided, except where prohibited by law.
Nothing in these Terms limits liability for death or personal injury caused by negligence.
10. Warranty & Defects
Any defects resulting from our workmanship must be reported within a reasonable time. This does not cover fair wear and tear, misuse, or third-party alterations.
11. Intellectual Property
All content on this website, including text, images, and branding, remains the property of [Your Company Name] and may not be reproduced without permission.
12. Privacy & Data Protection
Personal data is handled in accordance with our Privacy Policy and UK GDPR requirements.
13. Third-Party Links
We are not responsible for the content or reliability of third-party websites linked from this site.
14. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the UK courts.
15. Updates
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.